Delivery is free for all orders over £50.
Delivery charges are calculated on an individual basis per order, and will be clearly specified before the final order is confirmed.
The Buyer will be given a choice of delivery options at the checkout:
Within the UK: Royal Mail First Class (no signature required), Royal Mail First Class “Recorded Signed For” or Royal Mail Second Class (no signature required). It will be for the Buyer to decide on the most appropriate form of delivery in their particular circumstances, and Rockpool Trading takes no liability for the consequences of the Buyer’s delivery choice.
Outside the UK: Royal Mail Airmail
Rockpool Trading aims to dispatch all orders within 2 working days using Royal Mail.
We will deliver to the address as you entered it and cannot accept liability for late or failed delivery if the quoted address is incorrect or incomplete.
We accept no liability if delivery is not made due to the recipient not being available.
We use third party companies for delivering your order and cannot be held responsible for late deliveries due to postal strikes, transport strikes or incidents, adverse weather conditions or any other incident or reason that is out of our control.
If you have selected for your order to be delivered to a work address, Rockpool Trading shall be deemed to have delivered the order to its intended recipient, delivering it to the reception area at that business address.
Orders From Outside of the UK
Rockpool Trading welcomes orders from outside of the UK. Customers who choose to purchase items for use outside the UK do so at their own risk, and have a personal responsibility regarding compliance with local laws.
Purchases may also be subject to import duties and taxes. These are levied once the items reach the specified destination, and the Buyer is responsible for any import duties incurred on purchases.
Goods supplied outside of the UK will normally be delivered within 10 working days of acceptance or order.